Crisis Communications Competence Test

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have taken this test
How crisis-ready is your communications team? Take our test and find out if you are as prepared as you should be - and what you can do to strengthen your crisis-handling ability:
Issues Management
1. Do you monitor issues regarding your industry and the public's sentiment towards them?
Online Issues Management
2. Do you monitor online discussion about your organisation and its initiatives?
Community Engagement
3. Have you identified the most influential actors in discussions about your organisation and implemented dialogue and engagement strategies whenever possible?
First Response
4. Have you defined your organisation's crisis task force and determined roles and responsibilities inside the crisis management team?
Responding to Media
5. Have you defined who is in charge of speaking to the media in the event of a crisis and provided your spokesperson/spokespeople with appropriate training?
Crisis Readiness
6. Crises can relate to a number your internal structures, including your personnel and operations. Have you prepared background information on these complex issues that could be quickly adapted and sent out?
Internal Crisis Communications
7. Have you defined a strategy to communicate effectively with your employees if a crisis hits?
Internal Community Engagement
8. Do you think your employee base feels that they can trust their management enough to follow central directives in the event of a crisis?
Crisis Litigation
9. Do you have a direct line to your organisation's attorney or legal department?
Crisis Preparedness
10. Do you regularly test your crisis preparedness?

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